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The article argues that AI isn't replacing Site Reliability Engineers (SREs) but rather deskilling them by handling routine incident response tasks while leaving humans unprepared for rare, high-stakes crises. Drawing on a 1983 study about automation in factories, the author warns that as AI automates 95% of SRE work, the remaining engineers lose the hands-on practice needed to handle the 5% of complex problems that require deep expertise. This creates a paradox where automation designed to help actually leaves workers less capable when critical failures occur.
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