Someone Behind the Software

# Summary The author argues that great products reflect the perspective and values of their creators rather than following a standardized process, and that this distinctive "soul" is increasingly lost as software development becomes more automated and additive. At Linear, they prioritize intuition built through customer conversations and deep understanding over pure data-driven decisions, recognizing that a feature can technically work perfectly while still degrading the overall product experience. As AI agents enable independent development of isolated features, products risk becoming disconnected collections of capabilities rather than cohesive creations with unified vision and character.