Show HN: HackerChurn – which SaaS tools HN wants to cancel
HackerChurn analyzed three years of Hacker News comments to identify the most complained-about SaaS tools, finding that LastPass, CrowdStrike, and Evernote topped the list with issues around security breaches, disruptive updates, and performance problems respectively. The research tracked 101 platforms across 1,551 negative comments, revealing that users frequently criticize software for poor quality, high costs, lock-in practices, and intrusive features, with some communities building their own replacements as alternatives.