Why should I have to pay more for buses if I don't use a smartphone?

A Scottish bus passenger argues that transit operators unfairly penalize people who don't use smartphones by charging significantly higher fares for those unable to access app-only discounts. The writer, who uses a non-standard phone operating system, claims he pays £264 extra annually for a weekly bus pass purchased on the bus compared to a cheaper monthly pass only available through the operator's app. He contends that essential public services should not be gatekept behind specific technology platforms.