The Normalization of Inexplicable Failures

President Curtis features comedic scenes where a character struggles to open doors blocked by obstructions, muttering complaints about malfunctioning doors. The article uses this as a metaphor to critique Jev, an AI model that provides typed values with probability estimates, arguing that companies are adopting it without proper evaluation frameworks, relying on confidence scores they don't understand or calibrate, and shipping products with unvalidated failure modes. The author warns that this approach enables companies to claim "AI-powered" functionality while deferring accountability for errors to later discovery by users.