Tell HN: Our paid Claude AI subscription unavailable >1 week and no support

A user reports that their paid Claude AI Team subscription has been unavailable for over a week with no human support response, only automated responses from Anthropic's "Fin" chatbot. Other commenters share similar frustrations with Anthropic's support system being entirely bot-driven with no escalation to human representatives, leading some to switch to alternative AI providers that offer basic human support.