Om Malik – Silicon Valley Has an Empathy Vacuum (Nov 2016)

Silicon Valley leaders have failed to demonstrate empathy for those negatively impacted by technological disruption, according to tech entrepreneur Om Malik. Writing after the 2016 presidential election, Malik argues that the technology industry's lack of concern for working-class citizens displaced by technology-powered capitalism—rather than fake news or poor political engagement—represents its fundamental failure. He calls on tech companies like Facebook, Google, Amazon, and Uber to acknowledge their role in eroding traditional employment sectors and recognize the human consequences of their algorithmic decisions.