Jabber/XMPP: How Do We Gain Traction?

The author critiques Signal's user experience despite its security credentials, citing missing features and bugs that make it nearly unusable, yet continues using it only because important contacts are on the platform. They then argue that XMPP (via the Conversations client) is gaining comparable traction to its supposed superior alternative Matrix, with download numbers differing by only 2-3 times rather than orders of magnitude, suggesting the narrative that Matrix objectively outperforms XMPP may be overstated.