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Consumers who purchase laptops pre-loaded with Microsoft Windows are being charged for the operating system license regardless of whether they want it, and this campaign urges users to request refunds by contacting manufacturers directly. The initiative demands that device manufacturers offer transparent pricing, allow consumers to decline pre-installed software, and provide hassle-free refund processes, arguing that general-purpose computers should be neutral regarding their operating system. Those facing refusal from manufacturers are encouraged to file complaints with relevant authorities, such as Italy's Antitrust office.
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