Ford hired AI and sacked humans. It backfired badly

Ford rehired over 350 veteran engineers after its heavy reliance on AI-driven quality control systems failed and cost the company billions in production errors. The experienced workers, who conduct nuanced inspections and help train the AI systems, have contributed to Ford ranking top among mainstream brands in the latest J.D. Power Initial Quality Survey for the first time in 16 years. The company now plans to use AI alongside human expertise rather than as a replacement for experienced engineering judgment.