CRM: An open-source, agentic-first CRM

A startup has built an open-source CRM system where an autonomous AI agent handles research and data collection as its primary function, with the database serving as a record-keeping tool rather than the core feature. Unlike traditional CRMs with bolt-on AI chatbots, this system runs continuously on its own schedule, making independent decisions about what to research, managing its own work queue, and only recording information it can verify with strong evidence rather than guessing or using confidence scores. The architecture prioritizes accuracy over convenience, refusing to populate customer records with uncertain data and instead flagging weak evidence for human review.