Ask HN: Stripe closed us after one $1,500 invoice and never asked for evidence
A small business's Stripe account was closed after charging a customer $1,500 for completed appointments, with Stripe citing unauthorized payment concerns despite the customer having pre-authorized the charge via a recorded call and test payment. Stripe rejected the business's appeals and evidence without requesting documentation such as the call recording or customer confirmation, and marked the decision as final. The incident highlights concerns about payment processors' automated fraud detection systems potentially harming legitimate businesses without adequate review.