AI is an information gateway. Audiences still don't want it making their news

A new study across nine countries finds that generative AI systems are rapidly becoming major information intermediaries, with 51% of respondents using standalone AI tools like ChatGPT weekly and 57% encountering AI-generated summaries in search engines. However, despite widespread AI exposure, audiences remain skeptical about AI's role in journalism, with only 24% seeing AI-made content labels and 20% encountering AI news summaries in the past week. AI agents have not yet achieved mainstream adoption, with 67% of respondents reporting they haven't used one in the past week.